thank you very much
Thank you for leaving a review for our Lightning Rod Ball End Caps. We're delighted to hear that you're happy with your purchase. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our product!
I needed to splice one of the lightning rod arrestor cables and I was fortunate to find Lightning Rod Parts and the ability to buy the cable by the foot instead of having to buy the whole role. When I placed the order the "Shop" app (what an annoying app) used my default address versus my Dad's house that I was working on so when the confirmation email came through I replied I needed to change the shipping address and I got a prompt reply that they changed the address. I then noticed I only ordered one of the splicing mechanisms and I really needed two, one for each end of the cable so I replied again asking if I needed to do a separate order and, again, I received a prompt reply that said no need to do a separate order as the order has already been adjusted adding a second splicing mechanism. Talk about receiving great service!!
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be excellent and that we were able to accommodate your needs by adjusting your order and shipping address. We appreciate your business and hope to serve you again in the future. Thank you for choosing Lightning Rod Parts!