Received item in a timely manner. I opted for additional caps on the ends and, unfortunately, didn't see the comment about shrinking the opening size. Now it doesn't fit. When asked about the caps, company stated a blow torch could be used to remove caps, unfortunately I don't have a blow touch laying around and purchasing one for $25 would bring the globe to a price of an original old one. I was hopeful the company would offer an exchange but no such luck 😏
Thank you for your feedback. We appreciate you bringing this to our attention. It would have been best if you had contacted us before assuming the rod size, as we're always happy to assist in ensuring the right fit for your needs. Additionally, we noticed that no request for an exchange was submitted. If your order was placed within the 30-day return period, we would have gladly facilitated an exchange to make things right.
Regarding your concern with the adhesive, we mentioned the use of a blow torch as a potential solution, but you are more than welcome to use other tools to loosen the adhesive. We encourage you to carefully read the item descriptions next time to ensure the product aligns with your requirements.
Please feel free to reach out if you have any further questions, and we'll be happy to assist.
Service was EXCELLENT.
The initial order was not correct BUT, the order was promptly corrected and I had it in 2 days.
Customers service was EXCELLENT and I would highly recommend Lightning Rod Parts for your needs.
Thank you for your kind words and for choosing Lightning Rod Parts for your needs. We apologize for any initial issues with your order, but we are glad our team was able to promptly correct them and provide excellent service. We appreciate your recommendation and hope to continue serving you in the future.
They look really nice on our house. They were also delivered on time and as stated. Thank you for making these for us. They weren’t the easiest thing to find especially for the old fashioned big lightning rods.
Hi there! Thank you for taking the time to leave us such a lovely review. We're so glad to hear that you're happy with your handblown lightning rod balls. It's great to know that they look nice on your house and were delivered on time. We appreciate your support and we're always happy to help with those hard-to-find items. Thanks for choosing our product!
Great product fit perfectly
Hi there!
We are thrilled to hear that you had a positive experience with our Lightning Rod Ball End Caps! We take pride in providing high-quality products that fit perfectly for our customers. Thank you for taking the time to leave a review and for choosing our product. We truly appreciate your support.
The item was packaged well and arrived in good time. It was exactly what I was looking for to replace the ball on my lightning rod.
Thank you for taking the time to leave a review for our Handblown Smooth Glass Lightning Rod Balls! We are pleased to hear that you are satisfied with your purchase and that it was exactly what you needed. We take great care in packaging our products and ensuring timely delivery. Thank you for choosing our product and we hope to serve you again in the future.
Got what I ordered & is packaged very well. Thank ya
Hi there! Thank you so much for taking the time to leave a review. We are thrilled to hear that you received your order and that everything was packaged to your satisfaction. We appreciate your support and hope you enjoy your Handblown Smooth Glass Lightning Rod Balls. Have a great day!
Exactly as described. Looks good. So happy to find a supplier. Well packed and promptly shipped.
Thank you for your kind review! We are delighted to hear that you are pleased with your Rooster Weathervane and that it arrived in a timely manner. It was our pleasure to be your supplier. Thank you for choosing our product.
Very fast shipping and a excellent job of packing thank you so much!
Thank you for your kind words! We're glad to hear that you had a positive experience with our shipping and packing. We appreciate your support and hope you enjoy your new star ornament. Happy holidays!
They were very helpful with the ID / OD. These caps measured up perfectly. Thank you much much appreciated.
Thank you for taking the time to leave a review. We are thrilled to hear that our Lightning Rod Ball End Caps were a perfect fit for your needs. Our team always strives to provide accurate measurements and we are glad it made a difference for you. Thank you for choosing our product and we appreciate your business. Have a great day!
Fast shipping and easy to install!!
Hi there, thank you so much for your review of our Loop Fastener [702]. We are thrilled to hear that you had a positive experience with our product and found it easy to install. Our team takes pride in providing fast shipping and we're glad that it met your expectations. Thank you for choosing our product!
Very easy to order, items arrived in a reasonable time, price was reasonable.
Thank you for your kind words! We're glad to hear that you had a positive experience ordering our Handblown Smooth Glass Lightning Rod Balls. We strive to provide great service and we're happy that we met your expectations. Thank you for choosing our product and for taking the time to leave a review. We appreciate your support!
This is the second time that I’ve bought lightning rod parts from lightning rod parts .com it was very simple to place my order online within a few hours they had texted me that they received my order and it will be on the way within a couple days. It was delivered to my doorstep. I’m very satisfied with the supplies I received, especially The hand blown glass, lightning rod balls. They look very authentic and I couldn’t be happier. Thanks again lightning rod parts I will definitely. Purchase all my supplies from your company in the future
Hi there! Thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with your purchase of our handblown glass lightning rod balls. Customer satisfaction is our top priority and we are happy to know that we met your expectations. We look forward to serving you again in the future. Thanks for choosing lightning rod parts!
Packed well.Good stuff. Thanks
Hi there! Thank you for taking the time to leave us a review. We're so glad to hear that you received your Handblown Smooth Glass Lightning Rod Balls well-packed and that you are satisfied with the quality. We appreciate your feedback and hope you enjoy your product. Thanks for choosing our brand!
I ordered the copper caps and they were the exact fit for my glass lightning rod glass ball. I have order others but they did not fit as well as these from LightningRodParts. I would recommend these parts to give your glass lightning rod globes that finished look and protects the end cap edges. I can't say enough about them. They really set off the globe on Ketzer Lighning rod.
Hi there, thank you so much for your positive review! We are happy to hear that our Lightning Rod Ball Caps were the perfect fit for your glass lightning rod ball. We take pride in providing high-quality and well-fitting parts for our customers. Thank you for recommending our products and for choosing LightningRodParts. We appreciate your support and look forward to serving you again in the future. Have a great day!
Just the confidence that you was recommended by Mega Watts solar and you came through by recommendation
Thank you for taking the time to leave us a review! We are so glad that you found our Ridge Mount Base to be trustworthy and that our recommendation from Mega Watt solar was helpful. We are committed to providing reliable products and excellent customer service. Thank you again for choosing our product.
So impressed with the delivery. Was looking for a local warehouse in Texas to walk in and buy as much as needed so we don’t spend money on FedEx
Overall the products and services are on point
Hi there! We're so glad to hear that you had a great experience with our delivery service. Our team works hard to make sure our customers receive their products quickly and efficiently. Thank you for choosing our copper rods and we hope to continue providing you with top-notch products and services. Have a great day!
It was all fantastic. Everything went as to plan and James was great thank you.
Thank you for your kind words! We are glad to hear that everything went smoothly and that James provided great service. We appreciate your feedback and hope to continue to exceed your expectations in the future. Have a wonderful day!
Universal Swivel Base
Hi there! Thank you for taking the time to leave a review for our Universal Swivel Base. We are glad to hear that it met your needs. If you have any questions or concerns, please don't hesitate to reach out to us. We're always here to help. Thanks again for choosing our product!
Cannot tell you how happy I am to find someone who still sells these. They are true to size and perfect.
Thank you for taking the time to leave us a review! We're thrilled to hear that you are happy with our Lightning Rod Ball End Caps. We strive to provide high-quality products that meet our customers' needs. We appreciate your support and hope to continue serving you in the future. Have a great day!
Beautiful glass ball. Rich blue color. Love it!
Thank you for your review! We are thrilled to hear that you are loving your new handblown smooth glass lightning rod ball in the rich blue color. We hope it adds a beautiful touch to your home. Thank you for choosing our product!
Items are better than I expected!! Very fast shipping! I will do business again!
Thank you for your positive feedback! We're thrilled to hear that our Lightning Rod Ball End Caps exceeded your expectations and that you were happy with our fast shipping. We look forward to doing business with you again in the future. Have a great day!
All was fine with the delivered order with the following exceptions:
1. The copper conductor was 10'-9-1/2", not 12' as ordered.
2. One of the six blue rod balls has what appears to be air pockets in the glass. The other balls did not have this flaw. I intend to return the ball for one that's not defective.
Otherwise, my new roof profile is absolutely awaeome!
Thanks,
Marty
[****]
Dear M Williams,
Thank you for your review. We apologize for the inconvenience caused by the incorrect length of the copper conductor. As the glass balls are handblown, the air pockets are to be expected. We are glad to hear that you are satisfied with your new roof profile.
Thank you for choosing our product.
Could not be happier! Beautiful glass ball, perfect ring for my lightning rod. Super fast delivery & well packaged!
Hi there!
Thank you so much for taking the time to leave such a wonderful review for our 'Set Ring'. We are thrilled to hear that you are happy with your purchase and that it is a perfect fit for your lightning rod. We always strive for fast delivery and ensuring that our products are well-packaged for safe arrival. Thank you for choosing our product and for your kind words. Have a great day!
I am an artist and I always search for unusual glass objects. In my case, these will not go on top of a building, but more on an assembly of recycled parts in a form of a lamp. The real colored balls are usually quite rare and quite expensive, over the budget for a work of art, but these were decently priced. The quality is top, in fact, since they are hand made, they are exactly like the real thing. The glass is colored, there is no colored film applied, and they are beautiful.
Thank you for your kind words and for choosing our handblown glass lightning rod balls for your artwork. We take pride in creating unique and high-quality products, and we're glad to hear that our balls met your expectations. We hope they add a touch of beauty to your lamp creation. Thank you for your support! Send us an image of the completed artwork, we would love to see it!